QUESTION   How do I edit a Workplace file with an app on my mobile device?

I want to work on a file that's stored in Workplace using an app on my mobile device. How do I open a Workplace file with a specific app and save it back to Workplace using Workplace Mobile?

ANSWER  You can open the file to another app, edit it, and then save it back into Workplace.

SECURITY  If either the Prevent Mobile Exporting or the Prevent Mobile Adding and Creating policy is included in your policy profile, you will not be able to export; please contact your Workplace Administrator.

NOTE  The app you're using to edit the file must support the mobile OS sharing mechanism in order for this process to work.

NOTE  If you're already viewing the file on your mobile device, skip to Step 3.

  1. Open Workplace Mobile on your device.
  2. Navigate to the file you wish to edit.
  3. Tap the icon associated with the file you wish to edit.
  4. iOS: Tap the icon at the bottom of the screen, then tap the icon.
    Android: Tap the icon in the top right corner and then tap Open With.
  5. On the resulting screen, select the app you'd like to use to open the file.
  6. Complete your edits in the app.
  7. Repeat steps 4-5 from within the editing app to upload the file back to Workplace.

NOTE  These steps may vary in minor ways, depending on how the third party application has implemented the share function. If necessary, refer to the application's documentation.