Locate a file ID

SECURITY  All users

NAVIGATION  Workplace Online > file or folder > right-click > Open Workplace Here > URL

The File ID is a unique identification number that references a specific file or folder. Providing this ID allows us to immediately locate the appropriate information and is also easier to reference than a long file path. As file or folder names may not be unique the File ID also ensures we correctly identify the file or folder.

NOTE  If you provide a File ID when you contact us for help, it will allow us to provide support more quickly.

How to...

  1. Login to Workplace Online.
  2. Navigate to the file or folder for which you want to find the File ID.

NOTE  An alternative method is to right-click on the file synced to your computer and select Open Workplace Here to go directly to the correct location.

  1. At the end of the URL you will see an entry, either "folderid=xxxxxxx" or "fileid=xxxxxxx" Make a note of the ID: