QUESTION   What level of permissions does Workplace Server need in order to run properly on Windows devices?

ANSWER  Workplace Server needs Full Access in Windows to the Workplace folder. If you use Workplace for backups, Workplace Server also needs Full Access to any items that require backup.

Workplace Server runs on the device on which it is installed in service mode. This means that the user under which it is running needs at least "Read" permissions in order to operate correctly.

The easiest way to do this is to run Workplace Server under a user account that already has adequate permissions. You can ensure that this is the case by following these steps:

  1. Go to Windows taskbar > > Configure Service. The Check Your Configuration window will open:

  2. Click the Open Services Control Panel button.

  3. Scroll down to Datto Workplace Volume Shadow Copy and double click it. This will open the Properties window for the service:

  4. Click the Log On tab:

  5. Select the This account: radio button:

  6. Enter the name of (or click Browse to find) a user account that has at least Read access to all folders that require backup.

  7. Enter and confirm the password for the user account you have selected.

  8. Click OK.