QUESTION   I moved a file/folder and the settings have been lost. What happened?

ANSWER  Settings are not moved with the file or folder.

When you move a file or folder, it is essentially a copy-then-delete function. This means that a new file or folder is created and the shares, versions, public shares and email settings are not applied to the new file or folder.

NOTE  Only comments are retained when copying or moving.

The original file or folder will remain in its original location but will show as deleted. For more information, refer to Deleting and undeleting.

Also, be aware that when a file or folder is moved, any shares, public shares and email settings applied to a parent folder or project in the new location will automatically apply to the file or folder you have moved. For more information about permissions, refer to Manage project, folder, and file team shares