SECURITY  All users

NAVIGATION  Workplace Online > Devices

In Workplace, a device is a computing device (mobile, desktop, or laptop) that is capable of running the Workplace Desktop or Workplace Mobile . The Devices tab displays all devices you own that have Workplace Desktop or Workplace Mobile installed.

NOTE  If you are an administrator and want to locate and manage the devices of your users, refer to Manage Devices.

If you have not yet added a device, the Devices tab will display options for installing Workplace on your devices. Simply click the appropriate operating system to begin your installation(s).

When you have added one or more devices to Workplace, they will be listed on the Devices tab:

Depending on the current status of a device (Active, Disabled, Recycled, Deleted, Quarantined), different management options will be available.

Device Status Available Actions
  Rename Disable Enable Recycle Delete Wipe Restore
Active *   *      
Disabled     *      
Recycled       *    
Quarantined **            
* Wipe is an additional option when you disable, recycle, or delete a device. When a device is wiped, it is also purged.
** To learn move about quarantined devices, please refer to Security and Ransomware Incident details.

Device count restrictions

As outlined in the End User License Agreement, a Workplace user account is intended for use by one person. Users are restricted to a maximum of three active Workplace Desktop installations, three active Workplace Mobile installations, and three concurrent Workplace Online sessions.

If you exceed this device count, please disable or recycle all old devices that are no longer in use. To do so, simply right-click the device on this page and select Disable or Recycle.

How to...