Kaseya workflow integrations

Workplace offers an ever-growing list of workflow integrations with other Kaseya modules. Workflow integrations make it easier for both data and users to move across Kaseya modules, thereby increasing the efficiency of your internal processes.

To learn more about workflow integrations in general, please read Workflow Integration: What Is It and Why Is It Important? To browse our integrations across Kaseya modules, please refer to IT Complete Integrations.

Available workflow integrations

Jump to Billing, Data Security, Remote Monitoring & Maintenance, Storage, Ticketing

Module Description Learn More...

General

KaseyaOne

KaseyaOne is the customer portal and central hub for all Kaseya modules. Every Kaseya customer is provided with an account that offers the following benefits:

  • Unified login and centralized access to Kaseya modules

  • Seamless navigation to other modules

  • Consolidated access to support

  • Unified view of subscriptions and billing

  • Cooper Intelligence Engine

The KaseyaOne Integration

Log in ith IT Complete

Unified login and centralized access to Kaseya modules

KaseyaOne Unified Login

Billing

Autotask

Workplace synchronizes billing metrics daily to a data lake accessible by Autotask via the KaseyaOne unified login portal. The information provided is the total number of managed devices with a breakdown by type (desktop, server, laptop, printer, and so forth). These totals are grouped by site to allow for invoices to be generated for individual customers.

Integrated Billing via Autotask

BMS

Workplace synchronizes billing metrics daily to a data lake accessible by BMS via the KaseyaOne unified login portal. The information provided is the total number of managed devices with a breakdown by type (desktop, server, laptop, printer, and so forth). These totals are grouped by site to allow for invoices to be generated for individual customers.

Integrated Billing via Kaseya BMS

Data Security

Compliance Manager GRC

Offers sensitive data scanning, a sensitive data summary, and visual indicators identifying where, among Workplace files, personal identifiable information (PII) is stored. This report is the result of a Compliance Manager GRC deep scan of all Workplace-stored data.

PII Scan and Summary via the RFT Compliance Manager integration

Remote Monitoring & Maintenance

Datto RMM

The Workplace/Datto RMM Integration offers the following major benefits:

  • Seamless, silent deployment and removal of Datto Workplace using Datto RMM

  • Alerting on key problems with Workplace

  • Visbility into Workplace status in Datto RMM

Integrate with Datto RMM

VSA10

The Datto Workplace/VSA10 Integration offers the benefit of seamless, silent deployment and/or removal of Workplace using Kaseya VSA10. The Workplace team key allows you to install or uninstall Workplace Desktop without end user interaction.

Integrate with Kaseya VSA 10

Storage

Compliance Manager GRC

Leverages Workplace as a storage option in Compliance Manager GRC to provide infinite access to attachments. Benefits include:

  • Indefinite file storage

  • Extensive sharing options

  • Recovery of deleted file and previous file versions

  • Native OS interaction with Compliance Manager GRC through the Datto Workplace apps

Compliance Manager file storage integration

Datto SaaS Protection

Leverages Workplace as a storage option for Datto SaaS Protection files. The integration allows you to export your SaaS Protection data to Workplace in order to access it or share it with your colleagues. Benefits include:

  • Export of backup snapshots, individual files, and/or folders directly from the SaaS Protection interface to Datto Workplace

  • Export of zip files that preserve folder structure

  • See exports made to Datto Workplace in SaaS Protection

  • Easy access from the Datto SaaS Protection backup/restore UI to Datto Workplace to see exported files

  • Indefinite file storage

  • Extensive and customizable sharing options

SaaS Protection file storage integration

Ticketing

Autotask

If you use Autotask to track issues, our ticketing integration will radically reduce time spent on manual ticket creation and allow you to efficiently manage issues detected by Workplace.

Autotask Ticketing Integration

BMS/Vorex

If you use BMS/Vorex to track issues, our API-based ticketing integration will radically reduce time spent on manual ticket creation and allow you to efficiently manage issues detected by Workplace.

BMS/Vorex Ticketing Integration