2018.5 Service Update

Password Strength Policy and Indicator

A new Password Strength policy has been added to Workplace Online and Workplace Manager, allowing you to set the minimum strength required when users create passwords.

Rather than outdated approach using length, numbers, special characters, etc., this strength meter uses an algorithm to assess how long it would take to crack the password with a brute force attack, and uses that basis to generate a score. This ensures more secure passwords, further safeguarding your Workplace account.

When you activate your account or change your password, you'll see a new password strength meter:

In Workplace Online, the Password Expiration policy also has a new option, which prevents passwords with a strength score of 5 from expiring, even if password expiration has been enabled.

For more information, please refer to Select Policies and Workplace Manager Access .

Recursive Undelete

If files or folders have been mistakenly deleted in Workplace, you no longer have to undelete them individually. If you are the project owner or a Super Administrator, you now have access to the Recursive Undelete function, which allows you to apply a "mass undelete" to a folder, including deleted files within sub-folders, that will reinstate all files deleted since a specified time.

To use this function, navigate to the Project Detail or Folder Detail page in which you want to undelete items, click the More button, hover over Manage in the menu, and select Recursive Deletion.

Use the timeline to specify the date and time from which you would like to undo all deletions, and click Execute Undelete:

Exclude Groups from Sharing Policy

We've added a new policy that allows you to specify certain groups that will be hidden when users with that policy profile share an item. These groups are still available for administrative purposes.

For more information, please refer to Select Policies

Group User Count Shown with Group Name

The number of users in a group is now displayed next to the group name throughout the Workplace interface. Among other uses, this gives users a clear picture of how widely they are sharing an item.

License Summary for Administrators

In Workplace Online, the license summary has been enhanced to display all your current team subscription information, as well as your service providers contact details. It is now available to Workplace administrators on the Users, Connections, and Manage Servers tabs.

To display the license summary area, click the button at the top right of the page:

File Browser Interface Update

The file browser tree used to locate items when copying, moving, and performing other project item functions has been replaced with a list view which provides improved performance as well as the ability to sort and filter.

Restore Deleted Items

Deleted items are now available for selection in the Restore Files popup, making it easier to restore these items, especially when the backup path has been deleted. Icons next to deleted items appear in gray.

For more information about restoring files, refer to Device Detail.

Reports Enhancements

New Server Special Report

We've added a new special report in Workplace Online to make it easy to find information about all servers on a team:

New "Device Renamed" Report Event

We've updated the Workplace Online Devices report to include a new Device Renamed event. This allows you to identify and filter by this event:

"Overwrite Enabled" Column in Public Links Special Report

Following the addition of the overwrite feature in public links, we've now introduced a new column the Public Links special report to display this setting.

"Reverted" Event Improvements

The information related to project reverted events in Project reports has been expanded to include event-specific information:

For more information, please refer to Reports.

Logo Change

Workplace is now part of the Datto family of products! We've updated the logo in the upper left corner of the Workplace Manager interface, on the linked teams menu, and all email notifications originating from Workplace Manager. We've also updated the interface theme to reflect Datto's colors.

Security Level Terminology Changes

We've updated the security level names in Workplace Manager to reflect the functions associated with the roles. Administrator has been changed to Manager Administrator. Create & Modify is now Team Administrator. Read-Only remains the same.

For more information, please refer to Workplace Manager Access .

Welcome Email Policy Functionality Update

Restrict Welcome Emails to Admin policy has been renamed Suppress Welcome Emails. When this policy is enabled, welcome emails will not be automatically sent upon user creation. This is especially useful when you wish to configure the team, set up shares, deploy, and only then roll out training and activate user accounts.

You may always resend welcome emails from the User details pags, or from the right-click menu on the Users page.

Users Policy Category

To accommodate the new Exclude Groups from Sharing policy, we've added a Users category to our policies pages. The Restrict Unlock Override to Project Owner has also been moved into this section:

For more information, please refer to Select Policies

Offline Status Badge Color Change

The Offline status badge color has been changed from red to gray.

Interface Fixes

Several minor changes have been made to the Workplace interfaces to correct small inconsistencies and alignment issues.

Policy Profiles Precedence Not Working as Expected

In the event that a user is a member of two groups with conflicting policy settings applied to those groups, the order of precedence of some policies has been amended to err on the side of a more secure environment. Remember you can easily see which policies are applied to a user or group on the User details, Connection Details, and Group details pages. Just click the Policy Profiles tab to see an overview of policies and which policy takes precedence.

Retain Older Autotask Contract

Previously, adding a new contract to Autotask resulted in zeroing out the old contract's values. Now, those values will be retained as well as added to the new contract.

No Active Directory Unavailable Email Sent when the Certificate Changed.

AD integration failed email not sent when the certificate was changed (LDAP Direct method only).

Device Approval Error Prompt when Already Approved

When clicking on Approve in the device approval email, if another admin has already approved, "The link is not valid" is shown. This has been corrected to tell you the device has already approved and by whom.

Copying to Deleted Folder Fails

Deleted items no longer will be shown in the Move or Copy (from) file browser view. You must first undelete the item.

Server Report Issue

Filtering by server with the Device filter in Workplace Reports did not display server devices. The issue has been corrected.

PDF View Search Does Not Work

When previewing a PDF in Workplace Online, the built-in search now functions correctly.

Active Directory Provisioning Applies Team Default

Team defaults (country, time zone, etc.) will now apply to accounts provisioned from Active Directory. For more information, please refer to Policy Defaults.

Unexpected Error when Undelete Not Possible

When undeleting an item would result in the project owner being over quota, an "unexpected error" was displayed. This scenario will now result in a clear error message explaining why the undelete can not be completed.